Companies often forget about cultural differences that may affect security

When it comes to outsourcing IT operations to countries such as India and China, companies often focus on slashing costs and gaining productivity but fail to take into account cultural differences that may affect their security, according to experts attending the Gartner IT Security Summit in London today.
“India is seen as an answer when outsourcing applications but is actually a problem in the security space,” said Gartner India research vice president Partha Iyengar while moderating a panel on offshoring security.
At issue is not so much the security that outsourcing service providers use to protect companies’ systems — such as firewalls and data backup — as it is the cultural differences, Iyengar said. For instance, standards of privacy are often looser in India because it’s a close-knit society where, say, reading someone else’s e-mail wouldn’t be considered much of an intrusion, Iyengar said.

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